BROKER_SECURITY_ALERT(-145)

Product	SecureLogin SSO
Version	3.04
Platform/directory	MS AD, LDAP, NT4, Citrix, Terminal Services
Author	Michael Carroll
Last reviewed	December 19, 2006

Issue

Customer installed SecureLogin in standalone mode and did not reboot the workstation. They then turned on the setting to password protect the system tray icon.

When they attempt to access the SecureLogin icon in the system tray the following message appears:

Cause

When you turn on password protection for the system tray icon, the windows password is used whenever the icon is accessed. However, once the setting has been made, the workstation needs to be rebooted so SecureLogin can perform the encryption functions it requires to password protect the system tray icon.

Solution

Reboot the workstation and the problem disappears.

Disclaimer

Information provided in ActivIdentity knowledge base articles applies to the product version and software/hardware environment specified in the document. However, this solution may also apply to alternative ActivIdentity product versions and/or environments. ActivIdentity recommends trialing the solution in a test environment before deployment to a production environment. While reasonable care has been taken in providing this information, ActivIdentity makes no representations in respect to its accuracy and specifically disclaims any express or implied warranties or fitness for any particular purpose. Further, ActivIdentity reserves the right to change the content and the information provided at any time without obligation to notify any person or entity of such revisions or changes.